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NAHQ CPHQ Test Centres | CPHQ Exam Papers
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NAHQ CPHQ Exam is a comprehensive assessment that evaluates the ability of healthcare quality professionals to improve quality outcomes and patient safety. CPHQ exam covers a wide range of topics, including quality management, performance measurement, patient safety, and healthcare regulations. Candidates who pass the exam are considered experts in healthcare quality and are well-equipped to lead quality improvement initiatives.
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The CPHQ certification is highly valued by employers in the healthcare industry. It is a mark of excellence that demonstrates a commitment to quality and patient safety. Professionals who hold the CPHQ certification are recognized as experts in healthcare quality and are often sought after for leadership positions in healthcare organizations. The CPHQ certification also provides opportunities for professional development and networking within the healthcare quality community.
The CPHQ Certification is a valuable credential for healthcare quality professionals. It demonstrates a commitment to excellence in healthcare quality and patient safety and is highly regarded by employers in the healthcare industry. NAHQ provides a variety of resources to help candidates prepare for the exam, and ongoing support to CPHQ-certified professionals. If you are a healthcare quality professional looking to advance your career, the CPHQ certification is an excellent choice.
NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q143-Q148):
NEW QUESTION # 143
Managed care outcomes related to HEDIS measures are most commonly obtained through
Answer: A
Explanation:
The Healthcare Effectiveness Data and Information Set (HEDIS) is a widely used set of performance measures in the managed care industry12. It is used by more than 90 percent of health plans to measure performance on important dimensions of care and service1. Just as important, it is absolutely crucial for meeting the information needs of health plans1. HEDIS measures are typically obtained through claims data12. Claims data are used because they are readily available, reliable, and can be used to track a health plan's ability to manage health outcomes2.
Reference: 12.
NEW QUESTION # 144
Which of the following approaches best allows an agency to align Its activities with organizational goals?
Answer: D
Explanation:
The Balanced Scorecard is a strategic planning and management system that organizations use to align business activities with the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals12. It translates an organization's mission and strategy into a set of performance measures that provide the framework for a strategic measurement and management system1. The Balanced Scorecard approach provides a clear prescription as to what companies should measure in order to 'balance' the financial perspective2.
References: 1
https://asana.com/resources/strategic-planning-models
https://asana.com/resources/strategic-planning-models
NEW QUESTION # 145
Establishing a culture of safety begins with having the right
Answer: D
Explanation:
A culture of safety in healthcare is the extent to which an organization's culture supports and promotes patient safety1. It refers to the values, beliefs, and norms that are shared by healthcare practitioners and other staff throughout the organization that influence their actions and behaviors2. A culture of safety requires a collaborative and data-driven approach that involves multiple stakeholders, such as clinicians, managers, patients, and quality professionals3. It also requires a commitment to continuous improvement, learning from errors, and addressing system-level factors that contribute to patient harm.
According to the National Association for Healthcare Quality (NAHQ), one of the core competencies for healthcare quality professionals is to lead and facilitate change initiatives that align with the organization's strategic goals and priorities. NAHQ also states that healthcare quality professionals should advocate for a culture of safety and quality across the organization.
Therefore, the option that best reflects the first step in establishing a culture of safety is C. leadership.
Leadership is essential for creating a vision, setting expectations, providing resources, and empowering staff to participate in safety improvement efforts. Leadership also influences the organizational climate, which affects the attitudes and behaviors of staff towards patient safety. The other options are less likely to be the first step in establishing a culture of safety, as they are either too specific, too vague, or too dependent on other factors. For example, recruitment strategies, plan, and educational programs are important components of a culture of safety, but they are not sufficient or effective without strong and supportive leadership.
Reference:
1: Safety Culture in Healthcare: A 7-Step Framework
2: What Is Patient Safety Culture?
3: 9 Effective Performance Management Strategies for Healthcare
4: A Guide to Performance Improvement in Healthcare
5: Healthcare Quality Solutions: Ready Your Workforce for Quality
6: Code of Ethics
7: Safety Culture in Healthcare Settings
8: Understanding the Evolving Landscape of Healthcare Quality
NEW QUESTION # 146
Which of the following is the most effective data display tool to demonstrate changes in monthly patient fall rates for the past fiscal year?
Answer: D
Explanation:
Data display tools visualize performance trends to support quality improvement. The tool best suited for showing changes over time, such as monthly fall rates, must depict sequential data points.
Option A (Run chart): This is the correct answer. The NAHQ CPHQ study guide states, "Run charts are used to display data over time, showing trends, patterns, or shifts in performance" (Domain 2). For monthly fall rates, a run chart plots rates against time, highlighting changes and trends effectively.
Option B (Scatter diagram): Scatter diagrams show relationships between two variables (e.g., fall rates vs.
staffing levels), not time-based trends.
Option C (Fishbone diagram): Fishbone diagrams (cause-and-effect) identify root causes, not display temporal data.
Option D (Pareto chart): Pareto charts prioritize issues by frequency or impact, not suitable for showing monthly trends.
CPHQ Objective Reference: Domain 2: Health Data Analytics, Objective 2.3, "Select appropriate data display tools for quality improvement," identifies run charts as ideal for temporal data analysis. The NAHQ study guide emphasizes their simplicity and effectiveness in tracking performance metrics like fall rates.
Rationale: Run charts are specifically designed to visualize changes over time, making them the best tool for demonstrating monthly fall rate trends, as required for quality monitoring and reporting.
Reference: NAHQ CPHQ Study Guide, Domain 2: Health Data Analytics, Objective 2.3.
NEW QUESTION # 147
Which of the following is the most effective way to promote a safe transition of care to home for patients leaving a hospital?
Answer: A
Explanation:
The teach-back method is an evidence-based communication strategy used to confirm patient understanding of care instructions. By asking patients to repeat the information in their own words, healthcare providers can ensure that patients comprehend their discharge instructions, which is crucial for safe transitions from hospital to home. Establishing the first follow-up appointment before discharge further reinforces continuity of care and provides patients with a clear plan for ongoing management.
Providing written information and reminder cards (Option B) supports patient recall but does not verify understanding. Sending information to the patient's physician and advising the patient to return to the emergency department for concerns (Option C) lacks proactive patient engagement and may lead to unnecessary emergency visits. Completing a discharge checklist and assigning a transitions navigator (Option D) are beneficial practices but may not be as immediately effective as the teach-back method in ensuring patient comprehension at discharge.
References:
* NAHQ's Professional Development Guide highlights the importance of effective communication strategies, such as the teach-back method, in promoting patient safety during care transitions.
nahq.org
NEW QUESTION # 148
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