BISP Camp Sites Closed 2025 – Beneficiaries to Get Payments via Agents & Banks
The BISP camp sites closed 2025 announcement marks a major transformation in how the Benazir Income Support Programme delivers financial aid across Pakistan. Starting October 2025, all temporary payment camps have been officially discontinued, and beneficiaries will now receive their Rs. 13,500 quarterly installments through registered retail shops, HBL Konnect agents, and partner banks.
This new system is designed to make the process more efficient, transparent, and accessible for millions of low-income families, especially women, widows, and senior citizens who faced long travel distances and poor facilities at the old camp sites. The government’s latest move reflects a clear shift toward digital and dignified welfare delivery, ensuring that every deserving household can collect payments with comfort and security.
Why BISP Closed Its Camp Sites in 2025
The camp site system, introduced in 2023, was initially meant to ensure fair and transparent cash disbursement. However, the experience on the ground showed that it caused significant problems for beneficiaries.
Key reasons behind the closure include:
- Long travel distances, especially for women and elderly beneficiaries.
- Poor facilities such as lack of restrooms, shade, and sitting areas.
- Overcrowding, mismanagement, and security concerns.
- Long waiting hours in extreme weather conditions.
Realizing these hardships, the government decided to permanently discontinue camp sites and return to the shop and bank-based payment system, which is faster and more convenient for beneficiaries.
WhatsApp ChannelWhat Changes for BISP Beneficiaries from October 2025
Under the new BISP payment model, beneficiaries no longer have to travel to faraway camps. Instead, they can easily withdraw their Benazir Kafalat payments from:
- Nearby authorized retail shops
- HBL Konnect agents
- Partner bank branches (such as HBL and Bank Alfalah)
This change has made the collection process simpler, safer, and time-saving for everyone.
Major Benefits of the New Shop and Bank-Based System
| Feature | Previous Camp Sites | New BISP Payment System |
| Location | Fixed distant camps | Nearby shops and banks |
| Waiting Time | Long queues (2–4 hours) | 5–20 minutes average |
| Facilities | Poor and limited | Comfortable and accessible |
| Security | Risk of crowding | Biometric verification ensures safety |
| Accessibility | Hard for elderly/women | Easy local access for all |
This new setup aligns with BISP’s goal of digital inclusion and ease of access, reducing travel time and ensuring dignity for all beneficiaries.
How to Collect Your BISP Payment in 2025 – Easy Guide
If you’re a registered beneficiary, here’s how to collect your payment under the updated BISP system:
- Check your eligibility and payment status online through 8171.bisp.gov.pk or by sending your CNIC number to 8171 via SMS.
- Visit your nearest authorized BISP payment point, such as a retail shop, HBL Konnect agent, or partner bank.
- Bring your original CNIC (must be valid and active).
- Complete biometric verification through the agent’s machine.
- Receive your Rs. 13,500 payment in full.
- Always collect a printed receipt as proof of payment.
If you face any deduction or issue, immediately report it to the BISP helpline (0800-26477).
BISP Payment Collection Points and Average Time
| Collection Point | Requirement | Verification | Average Time |
| Authorized Retail Shop | CNIC | Biometric | 5–15 minutes |
| HBL Konnect Agent | CNIC | Biometric | 5–20 minutes |
| Partner Bank Branch | CNIC, Account ID | Biometric/Account Verification | 10–30 minutes |
This data-based approach ensures that beneficiaries receive funds in a secure and traceable manner, while minimizing travel costs and delays.
How to Check Your BISP Eligibility and Payment Online
Before visiting the payment point, make sure you are eligible and your record is active.
Here’s how you can check your status:
- Type your 13-digit CNIC number and send it to 8171 via SMS.
- Visit the official BISP 8171 portal and enter your CNIC to view your eligibility.
- If your CNIC is under verification, visit the nearest NADRA office for correction.
- For manual confirmation, visit your local BISP Tehsil office.
Only verified and eligible families will receive the current Rs. 13,500 installment.
Government Steps to Ensure Transparency and Ease
BISP is taking several proactive measures to make this transition smooth:
- Deploying monitoring teams to oversee payment agents.
- Launching awareness campaigns in rural and low-literacy areas.
- Setting up complaint centers in every district.
- Expanding the network of authorized agents to reduce waiting time.
This ensures every deserving family receives their full payment without deductions or fraud.
Common Issues and Solutions
| Issue | Reason | Solution |
| Payment not showing on portal | Data not updated | Recheck after 24–48 hours |
| Biometric verification failed | Fingerprint mismatch | Try another finger or visit NADRA |
| Agent deduction complaint | Unauthorized fee | Report immediately to 0800-26477 |
| Network error at agent site | Technical problem | Try another nearby agent |
BISP Helpline and Complaint Channels
If you face any issue during payment collection, you can reach BISP through the following channels:
- Helpline: 0800-26477 (toll-free)
- Online Complaint: 8171.bisp.gov.pk
- In-person: Visit the nearest BISP Tehsil Office with your CNIC and payment receipt.
Keep all receipts until you’ve received your full payment to avoid any disputes later.
Conclusion
The closure of BISP camp sites marks a new era in Pakistan’s welfare delivery system. By shifting payments to local shops and banks, the government has made the process faster, safer, and more dignified for women and elderly beneficiaries.
